Reference

Legal terms you can check before joining

Your cacurbet account terms, privacy choices, cookie settings and payment-record rules are gathered here so you can decide with clear facts before you open an account.

Account termsPrivacy requestsCookie choicesDANA recordsQRIS checks
cacurbet Legal terms you can check before joining
CONTACT ROUTES

Legal help through named channels

A legal question should reach the right team without forcing you to repeat your account story. Our service desk is available from 09:00 to 23:00 WIB through site chat, and legal document requests can be sent by email with your account ID. Before we discuss private records, we ask for a login check and one matching account detail.

Team online

Site chat

Use the chat icon after login for account-term questions, payment-record disputes, or access status checks. We can view your session path and point you to the right legal form during 09:00–23:00 WIB.

Email legal desk

Send privacy, cookie, or document requests to [email protected] with your account ID and registered email. We do not discuss wallet records until the sender matches the account profile we hold.

Account request form

Inside your profile, open Account > Help > Legal Request to ask for data access, correction, or account-record checks. The form attaches your login ID, device type and submission time automatically.

ACCOUNT SAFETY

How we handle legal records

Legal handling is part of the account workflow, not a separate promise page. We keep records tied to the account steps you take: registration, login, payment reference, game session and support contact.

Profile data

We use your registered name, email, phone number and login history to operate the account and answer legal requests. If a correction is needed, start it through Account > Profile before contacting support.

Payment records

DANA, OVO, GoPay and QRIS references are stored with transaction time, account ID and status. These records help us check wallet disputes without exposing your private payment details to other account holders.

Cookie choices

Cookies keep your session active, remember language choice and help detect unusual login attempts. You can adjust non-essential cookies from Account > Privacy, while required session cookies remain active during login.

Security checks

When a new device signs in, we may ask for an extra account step before showing wallet or personal records. You can view active sessions through Account > Security > Sessions.

Record retention

We keep account and payment records only as long as needed for service operation, dispute checks, legal duties and security analysis. Deletion requests are reviewed against unresolved wallet or access matters.

Change requests

For access, correction or deletion requests, use the legal form or email our legal desk. We confirm the account match first, then tell you what action we can take and why.

Legal questions before you open account

These answers focus on account terms, privacy rights and payment-record handling. They are written for you before you join, and for you after login when you need a clear route to ask about access, correction or records linked to DANA, OVO, GoPay or QRIS.

Our account terms apply to registration, login, wallet records, game-session records and support contact. Access depends on local law and is available only where local law permits, so eligibility checks can affect account access.

We match account profile details with DANA, OVO, GoPay or QRIS references to reduce mistaken payments and account misuse. If the names or numbers conflict, we may pause the wallet record while we check it.

Yes. Send a request through Account > Help > Legal Request or email [email protected]. We verify your login ID and registered email before sharing any account, payment or session record.

Start with Account > Profile for editable fields such as phone or email. If the locked field affects legal identity or wallet records, contact us with your account ID and the detail that needs correction.

If access is not allowed by local law, we may restrict login, wallet actions or lobby access. We keep the account record so our team can explain the status through chat or email.

Cookies support login, security checks, language setting and basic site measurement. You can adjust non-essential cookies through Account > Privacy, but required session cookies are needed while you are signed in.

Use site chat during 09:00–23:00 WIB for urgent account access questions, or email [email protected] for document requests. Include your account ID, registered email and any DANA, OVO, GoPay or QRIS reference.